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Trust Score Analysis

Before entering details on an unfamiliar website, check its technical signals and its reputation, and understand what each can and can’t tell you.

Inspect a website

An unfamiliar shop, a login page linked from an email, a site that a search ad sent you to: before you enter a password or card number, it’s worth a minute to look at how the site is set up.

Technical signals won’t prove a site is honest. They can show warning signs that are hard to see from the page itself.

Signals worth checking

  • Does the site use HTTPS, and does the plain-HTTP version redirect to it?
  • Does the link redirect somewhere other than the domain you expected?
  • Does the hostname imitate a known brand with extra words or look-alike characters?
  • Has a threat-intelligence or reputation service flagged it?
  • Does it send the basic security headers a maintained site usually has?

Reading the result sensibly

Weigh the evidence, not just the score. A redirect to an unrelated domain or a reputation flag is a strong signal to stop. A few missing headers on a small business site is not. Combine the results with other checks: how you found the site, independent reviews and the company’s registration details.

A quick check

  1. Copy the link without opening it, if it came from an email or message
  2. Look it up on a reputation service such as Google Safe Browsing’s site status page
  3. Paste it into the Website Trust Inspector (free account needed)
  4. Look first at redirects to other domains and any drop to plain HTTP
  5. Read the evidence for anything marked as a risk
  6. If in doubt, go to the company’s site by typing its address yourself

Limits to keep in mind

A clean result means no technical warning signs were found. It is not a guarantee that a business is genuine.

The Trust Inspector doesn’t check reputation lists, so look those up separately; a list only knows about sites that have been reported.

Common questions

Does the padlock mean a site is safe?
No. The padlock means the connection is encrypted. Scam sites can and do use HTTPS; it only stops others reading the traffic in transit.
What should I do if a site looks suspicious?
Don’t enter details. If it imitates a company you use, contact that company through its official site or app, and report phishing to your email provider.

Related reading

  • How website trust scores work
  • How HTTPS works
  • Trust score feature
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